Black Country Hub Extended Access Service

If you have a life-threatening emergency then please dial 999, If you have any medical emergencies whilst the surgery is closed then please call 111 for assistance.

  • Extended Access Telephone Number: 0121 612 3422
  • Extended Access Address: Portway Family Practice, Portway Lifestyle Centre, Newbury Lane, Oldbury, B69 1HE

Haden Vale Medical Practice has collaborated with 11 other local GP surgeries to become the new Black Country GP Hub which is based at Portway Family Practice, Newbury Lane, Oldbury. B69 1HE.

This service will be offered to ALL patients registered at the 12 practices and NOT just our patients at Haden Vale Medical Practice.

Patients will be able to book an appointment within this service via telephone or at Haden Vale Medical Practice reception during surgery hours. Appointments will be available for the Doctor, Practice Nurse, Health Care Assistant as well as Clinical Pharmacists, Social Prescribers and ANPs. Appointments will be available to pre-book and for on the day.

All 12 practices provide staff to help with the running of the extended access service, so don’t be surprised if you don’t see Haden Vale Medical Practice members of staff when you visit the surgery.

Opening Hours

Monday – Friday6:30pm – 8:00pm
Saturday9:00am – 5:00pm

Contact Number

The contact number for the extended access service is 0121 612 3422, this number will only be available to take calls during the opening hours as stated above. At all other times you will be required to contact Haden Vale Medical Practice to amend/cancel your extended access appointment.

Please note staff at the extended access will not be able to deal with repeat prescriptions, queries, test results, sick notes and private requests. You will need to contact the surgery during normal hours regarding them.

If you have any questions please do not hesitate to ask a member of staff as they will be happy to help.

I would like to take this opportunity to thank all of our patients for their continued support.