Temporary changes to the Practice – from Monday 13th April 2020

As you are aware the NHS is currently dealing with the Coronovirus pandemic and in order to help us to help you, the practice needs to make some temporary changes to continue to provide healthcare and advice when you and your family need it most.

From Monday 6 April, you will NOT be able to walk into this practice any longer.

Should you need to speak to your practice, you will need to call the practice telephone number 01384 634511  in the same way as you always have. You will then be assessed by a GP/Practice Nurse who will either resolve your concern over the telephone or, if they believe you need to be seen they will make an appointment for you to see a GP/Practice Nurse. Please note this may not your practice, but they will have access to your records.

To ensure that primary care is sustainable during these challenging times. Should your GP/Practice Nurse determine that you need to be seen. We are offering face to face appointments at a practice in Portway Family Practice, Newbury Lane, Oldbury. B69 1HE. The details of which will be given to you by the GP/nurse referring you.     

We very much appreciate your help and support during these difficult times. It is important that we all do our bit to support the NHS locally as it continues to see and treat you, your family and friends.

At Haden Vale Medical Practice Cradley Heath, the doctors and nurses take pride in offering the highest standard of patient-centred healthcare. We run many clinics for chronic disease care and offer a wide variety of other medical services such as antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.

In addition to everything you need to know about the practice you will also find a wealth of health-related information. 

Our Contact Details

Haden Vale Medical Practice,
50 Barrs Road,
Cradley Heath,
West Midlands
B64 7HG

Telephone: 01384 634 511

Surgery Opening Times

BLACK COUNTRY HUB

Haden Vale Medical Practice Extended Hours Service

As of the 1^st of September 2017 Haden Vale Medical Practice has collaborated with other local GP surgeries to become the new Black Country Hub.

The hub will be based at Portway Family Practice & Black Country Family Practice. We will be able to offer extended hours appointments to patients between 18.30hrs - 20.00hrs Monday to Friday, 08.00hrs -12.00hrs on Saturdays and 08.00hrs-12.00hrs on Sundays. This service will be offered to all patients registered at the other practices and not just patients at Haden Vale Medical Practice.

Patients will be able to book one of these appointments by contacting reception at Haden Vale Medical Practice, the appointments will be both pre-bookable and on the day with a GP, Nurse or HCA if available.  At weekends and bank holidays there will be appointments available for same day problems. 

If you wish to book an appointment when Haden Vale Medical Practice is closed or to cancel an existing appointment then please dial 0121 612 3429 between the opening times of 18:30hrs - 20:00hrs during the week and 08:00hrs - 12:00hrs .

GPs, Nurses, HCAs and reception staff may come from the other practices to work at Portway Family Practice.

Please be aware that during the hours 18.30hrs-20.00hrs, staff will not deal with repeat prescription queries, test results, sick notes and private requests. You will need to contact the surgery during normal working hours.

If you have any questions please do not hesitate to ask a member of staff as they will be happy to help.