Repeat: If you are on a repeat medication you will be given a repeat prescription yellow card so you can easily order your repeat medication and your medication review dates can be entered. All repeat prescription requests must be given in writing using your yellow card or filling out a Repeat prescription Request Form. We endeavour to complete your requests for repeat prescriptions within 24 hours.
Click to download our Prescription Request Form (.docx)
Non- Repeat: You will need to book an appointment to see a doctor or have a telephone consultation for non-repeat medication. This is to ensure that you are taking the correct medication for your condition.
Online Appointment And Prescription Service
Clicking this link will take you to an external website.
Book your appointments and order your repeat prescription on line, register for this service today at reception.
Avoid the Queue!!!
View, book and cancel Appointments, view and request Medication – all using a quick and easy online service. SystmOnline makes booking appointments and requesting medication easy – any time Website address:
Manage your appointments online Booking your next appointment over the internet is easy. You can do it any time without waiting for surgery phone lines to open. So, whether it’s the middle of the night, your lunch break at work, or even if you’re away on holiday, you can login and secure an appointment within seconds. Forgotten when your appointment is? Login to SystmOnline and see it! You can also change the time or cancel your appointment if it’s no longer needed.
Manage your medication online If you find it hard to get to the practice to order your next repeat prescription, SystmOnline could make your life easier. Simply login to SystmOnline and view a list of the medication you have been prescribed. Select the prescription you need and click the ‘Request Medication’ button. All you have to do then is go and collect your prescription as normal whenever it is ready.
Need to change your details? With SystmOnline it’s easy. Just login and change your phone numbers or address. Security The SystmOnline service has been developed and tested using standards set out by a government body called NHS Connecting for Health. All personal information used by SystmOnline is secure and protected. It is only available to staff at your practice who have the appropriate security controls, i.e. those managing appointments, repeat prescribing or patient registration.
Important – to get started Please ask at reception for the appropriate form. Not everyone can access their GP surgery during its normal opening hours. SystmOnline helps by letting you manage your appointments and repeat medication over the internet. All you need to do is to speak to practice staff to get your username and password. Then you can start using the SystmOnline service!