Prescriptions

* Bank Holiday pharmacy opening times *

Please find below the details of pharmaceutical provision across the West Midlands for 

If you are on a repeat medication you will be given a list of your repeat prescription from your pharmacy please bring this into the practice to enable us to order your repeat medication. 

You can request your medication via our dedicated email address;  prescriptions.hadenvale@nhs.net.  Please ensure that you add your full name, date of birth and what medication you are requesting.

Any patient that has repeat medication will need at least 1 x review per year.  If you are on medication that requires regular blood tests it is the patients resonsbility to ensure that these are carried out within the relevant timescale and avoid any delays.  If tests care not done this can delay the reauthorisation process.  Please ask at Reception if you are unsure when your blood tests or reviews are required.

Not having the minimum medication review could result in your medication being took off repeats and will be issued once a review has been made.

Your medication review dates will be printed on this slip and any messages the Doctors may have for you. It is important that you check that any guidance that is given is followed through ie blood test required as this can avoid any delays in your medication being issued.

All repeat prescription requests must be given in writing using the above process or filling out a Repeat prescription Request Form. We endeavour to complete your requests for repeat prescriptions within 48 hours.

Click to download our Prescription Request Form (.docx)

Non- Repeat: You will need to book an appointment to see a doctor or have a telephone consultation for non-repeat medication. This is to ensure that you are taking the correct medication for your condition.

Online Appointment And Prescription Service

Clicking this link will take you to an external website.

Book your appointments and order your repeat prescription on line, register for this service today at reception.

Avoid the Queue!!!

View, book and cancel Appointments, view and request Medication – all using a quick and easy online service. SystmOnline makes booking appointments and requesting medication easy – any time Website address or using the following confidential email address:

https://systmonline.tpp-uk.com or prescriptions.hadenvale@nhs.net

Manage your appointments online Booking your next appointment over the internet is easy. You can do it any time without waiting for surgery phone lines to open. So, whether it’s the middle of the night, your lunch break at work, or even if you’re away on holiday, you can login and secure an appointment within seconds. Forgotten when your appointment is? Login to SystmOnline and see it! You can also change the time or cancel your appointment if it’s no longer needed.

Manage your medication online If you find it hard to get to the practice to order your next repeat prescription, SystmOnline could make your life easier. Simply login to SystmOnline and view a list of the medication you have been prescribed. Select the prescription you need and click the ‘Request Medication’ button. All you have to do then is go and collect your prescription as normal whenever it is ready.

Need to change your details? With SystmOnline it’s easy. Just login and change your phone numbers or address. Security The SystmOnline service has been developed and tested using standards set out by a government body called NHS Connecting for Health. All personal information used by SystmOnline is secure and protected. It is only available to staff at your practice who have the appropriate security controls, i.e. those managing appointments, repeat prescribing or patient registration.

Important – to get started Please ask at reception for the appropriate form. Not everyone can access their GP surgery during its normal opening hours. SystmOnline helps by letting you manage your appointments and repeat medication over the internet. All you need to do is to speak to practice staff to get your username and password. Then you can start using the SystmOnline service!